Right to information

Access

CS Energy strives to be open and accountable, while protecting the confidentiality of commercially sensitive information.

We have adopted the Queensland Government's 'Right to Information' approach for providing the community with greater access to information.

If you wish to make a general information enquiry, please complete our Contact Us form. 

Before applying for information, please check to see if it is available through the publication scheme below, or elsewhere on this website.

The Right to Information Act 2009 (Act) does not apply to CS Energy and its subsidiaries (CS Energy) in relation to its functions, except so far as those functions relate to community service obligations. As CS Energy does not currently have any community service obligations, CS Energy is an entity to which the Act doesn't apply at this time.

Whistleblower enquiries

Please direct all whistleblower notifications and Public Interest Disclosures via email whistleblower@csenergy.com.au or by phoning our Whistleblower Hotline (1800 339 195) during business hours (excluding public holidays).

Publication Scheme

The Publication Scheme below provides links to key information about CS Energy. 

About us

• Overview of our business
• Locations and how to contact us
• Corporate governance
• Board of directors
• Board charter
• Board sub-committee charters:
• Executive Leadership Team
• Constitution of GOC (PDF 4.7MB)
• Constitution of subsidiary companies:
  • Callide Energy Pty Ltd (PDF 2.7MB).
• Code of Conduct (PDF 649.2KB)
• Annual Reports

Our services

• What we do
• Wholesale electricity
• Retail electricity for large organisations

Our finances

• Audit results - refer to most recent annual report.
• Authorities and Delegations Policy (PDF 378.7KB).
• Annual audited financial statements for last three years.    
• Procurement processes

Our priorities

• Annual Reports
• Statements of Corporate Intent
• Our Strategy

Our decisions

• Authorities and Delegations Policy

Our policies

• Code of Conduct (PDF 649.2KB)
• Asset Management Policy (PDF 160.9KB)
• Process Safety and Operational Integrity (PDF 135.1KB)
• Business Resilience Policy (PDF 131.2KB)
• Environment Policy (PDF 109.8KB) 
• Health, Safety and Wellbeing Policy (PDF 153KB)
• Rehabilitation Policy (PDF 150.1KB)
• Inclusion and Diversity Policy (PDF 162.3KB)
• Governance, Risk and Compliance Policy (PDF 157.7KB)
• Policy for operating the release of information publication scheme and and the handling of requests for information (PDF 568.6KB).
• Policies on delivering services - CS Energy operates under the National Electricity Rules for the NEM.
• Privacy Policy (PDF 89.1KB)
• Protected Disclosures Standard (PDF 291.5KB)
• Whistleblowing and Public Interest Disclosures by External Persons Procedure (PDF 457.1KB)
  
• For more CS Energy policies and procedures, visit the All reports and publications page.

Our lists

• Information that is currently legally required to be held in publicly available registers - not applicable.
• Disclosure log - The Right to Information Act 2009 (Act) does not apply to CS Energy or a subsidiary of CS Energy in relation to its functions, except so far as those functions relate to community service obligations (Source: Section 17 and Schedule 2, Part 2 of the Act).
  
  CS Energy and its subsidiaries do not currently have any community service obligations. Accordingly, CS Energy and its subsidiaries are entities to which the Act does not apply at this time. If you have any queries associated with this disclosure log please contact us.